Reference

Privacy Policy for India Accounts

Blackjack, Mayan Gold and Kabaddi Crash share one account flow with UPI, Paytm, PhonePe and Google Pay, so this Privacy Policy explains the data we collect when you…

Account dataUPI and wallet recordsCookie choicesPrivacy request path

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What Data We Keep

matkamain Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the details needed to create your account, keep your wallet record accurate, check payment activity and respond when you contact us about privacy. That can include your name, contact details, device data, login timestamps, game-session records for titles such as Blackjack or Fishing War,

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and transaction references from UPI, Paytm, PhonePe or Google Pay. We use this data to run your account, help prevent unauthorised access, meet lawful requests and keep a clear record of privacy choices. We do not sell your personal data. Where account access, eligibility or service
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availability is mentioned, it depends on local law and is available where local law permits in India. If a rule requires us to keep a record for a set period, we retain only what is needed, then delete or anonymise it when that need ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three Privacy Contact Paths

Privacy questions should reach the right team without making you repeat the same details.

Email privacy desk Write to [email protected] with your account email or mobile number, the request type and any payment reference you want checked. We reply with the next steps after verifying that the request is yours.

Live chat handover Use chat when you are already logged in and need help finding cookie controls or account data options. The chat team can confirm your identity, then hand the case to our privacy queue.

Security escalation If you think your account was accessed without permission, contact us immediately with your last login time, device type and payment method used. We review privacy impact alongside account-lock and wallet checks.

ACCOUNT CARE

Six Ways We Protect Your Data

Our Privacy Policy is written around how your account is actually used: logins, payments, game sessions, support chats and privacy choices.

Account data checks

We collect only the account details needed to identify you, keep your profile accurate and contact you about service or…

Cookie controls

Cookies help keep you logged in, remember basic preferences and measure page errors.

Payment record handling

UPI, Paytm, PhonePe and Google Pay references are stored as transaction records, not as open wallet credentials.

Login security

We record device type, IP range and session timing to help detect unauthorised access.

Retention rules

Some records must stay for legal, tax, dispute or security reasons.

Change requests

You can ask to view, correct or delete eligible personal data.

Privacy Questions Before You Join

Before you open an account, you should know what happens to your data, how long we keep records and how to reach us if something needs changing. These answers explain the main Privacy Policy points in plain language for India, including payment references, cookies, access requests and account security checks.

We collect account details such as name, contact number, email, login data, device signals, payment references and game-session records. We use them to run your account, secure access and answer privacy requests.

We store transaction references, status updates and timing records so deposits and withdrawals can be matched to your account. We do not store open wallet credentials for UPI, Paytm, PhonePe or Google Pay.

Yes. Send a request from your account email or verified phone number, and we will explain the identity check needed. Some records may be withheld if law or security rules require that.

Contact us with the detail that looks wrong and the correct value. We may ask for proof before updating contact data, payment references or identity-linked records to avoid unauthorised changes.

Retention depends on the record type. Account, payment, dispute and security logs may be kept while needed for legal, tax, fraud prevention or service reasons, then deleted, anonymised or reduced.

Cookies can support login sessions, remember preferences and show us when a page has errors. You can manage browser settings, but some required cookies are needed for account security and service access.

Yes. Account access, eligibility and some privacy rights depend on local law and are available where local law permits. We handle requests according to the rules that apply to your location in India.

Privacy Policy for India Accounts

Three Privacy Contact Paths

Six Ways We Protect Your Data

Account data checks

Cookie controls

Payment record handling

Login security

Retention rules

Change requests

Privacy Questions Before You Join

01 What personal data does matkamain collect?

02 How are UPI, Paytm and PhonePe records used?

03 Can I ask to see my account data?

04 How do I correct wrong privacy data?

05 How long does matkamain keep records?

06 Do cookies affect my privacy choices?

07 Does local law affect account privacy rights?

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